Política de frete
Free shipping is available for USA domestic. Delivery estimate is between 5 and 8 business days.
Shipping charges for your order will be calculated and displayed at checkout.
Lotus Jewelers is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Warranty Policy
We offer a 1-year warranty on gold jewelry against manufacturing defects, starting from the date of purchase.
During this 1-year period, customers are also entitled to one free cleaning and inspection service, which may include prong adjustment, polishing, and stone checking.
This warranty does not cover damage caused by misuse, accidents, drops, bending, or normal wear and tear.
After the 1-year warranty period, or in cases of damage caused by misuse or accidents, we offer repair services at special customer prices, including stone tightening, polishing, and soldering repairs.
To request warranty or repair service, proof of purchase is required.